Terms and Conditions

Upon purchasing any of the packages and/or memberships from Richmond Pilates you are accepting all of our terms, conditions and policies. ￾fefffefffeffa000Our waiver is listed below and it is deemed to be accepted by you on the purchase of any packages, membership or product.

“I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Richmond Pilates or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

I agree that Richmond Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class. ￾fefffefffeffa000Richmond Pilates does not assume responsibility for any lost or stolen personal property. If I do become the victim of a theft, I will immediately report it to a Richmond Pilates staff member.

I have read, understood and accept the policies of Richmond Pilates ￾fefffefffeff1320 including but not limited to the cancellation policy ￾fefffefffeff1320 and agree to abide by them.”

Membership

The Membership contract allows for 6 month membership with direct debit payments, occurring weekly, from your bank account or credit card. The cost varies, depending upon the number of classes per week chosen.￾fefffeffa000 We currently have twice weekly or three times a week available to purchase.

If the client is unable to attend all allocated classes, the remaining are forfeited. Classes do not roll over to the following week.

Classes on our membership can be used for any of our Pilates sessions for the assigned person only.

There is no additional joining fee. ￾fefffefffeffa000Suspension of the contract is available for two weeks for illness/injury or holidays without charge (contact the studio to arrange this). Cancellation of the contract prior to the completion of the six month period will result in the continuation or lump sum (by organisation of the studio) of the full payment.

Cancellations/Rescheduling

Changes to your booking need to be made more than 15 hours prior to your class commencement. We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients therefore no exceptions will be made.

Payment must be made upon booking. To book into a class you must either have pre-purchased sessions in your account or pay at the time of booking into your chosen session.

Out of consideration for your Instructor, other clients, and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more than 5 minutes late for a class, you may not be able to train and will forfeit that class.

Any ￾fefffefffeff1820No Shows￾fefffefffeff1920 will result in a forfeit of that class.

Trainers and classes are subject to change without notice. Richmond Pilates reserves the right to cancel classes if necessary.

Please also read our policies listed on our website.￾fefffefffeffa000 By continuing with your purchase and booking you are agreeing to all the above terms.